![]() ![]() I feel that it was a form of discrimination and very poor customer service. I feel that I was treated very poorly and unfair. Now-Chris tells me "we won't be able to finance you until that's paid off" when previously-Yahya told me that I didn't need to pay off anything. Midways the conversation, Chris started asking me about a collection item that is on my credit that I had already explained to Yahya that it is in dispute because I don't owe it. They had possession of my credit report form DAY ONE. He said that he was sorry about the mix up but he is calling to get me financed. Two days later, I received a call from Chris. He then advised me that he would be having someone call me and get me "taken care of". I reached out to Yahya again to find out why they were "playing games" with me. I pay $1360 a month for an apartment and have never been late. I advised him that job or no job-I have solid income. REALLY-we're going to talk about a job gap in the middle of COVID. I called Alexander and he said that due to my "job gap" that they would not be able to finance. One week passed and I had not heard from anyone. He also told me that he would be reaching out to a realtor to work with me and it would be free if I worked with one of their realtors. I was told how much I would need down, my closing cost, insurance, monthly payments etc. I received the call from Alexander who went over my loan. He said that Alexander would be calling me. I accepted the position and the employer sent the new hire letter. ![]() He said that then all he would need would be the offer letter and he could get me approved. I also advised him that I was starting an online job as a web designer for an auto company. He stated that as soon as I start back that he would add the income and I would be "good". I advised him that I have a job and I'm still on the payroll but would be returning after I receive my COVID vaccinations. After pulling my credit, Yahya said that everything looked good but my debt to ratio was too high for an FHA loan. I submitted bank statements, w2's, award letter from Social Security, Pension letter from AT&T etc. My first contact was with Yahya Muhammad. I applied for a mortgage loan with Quicken Loans in February, 2021. ![]()
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